kiss198 Privacy Policy
kiss198 takes seriously our responsibility towards every piece of personal information entrusted to us by members. This policy clearly explains how we manage, protect and respect your privacy as a user of our platform.
Our Commitment
Six Data Protection Principles of kiss198
Every action we take in handling members' personal information is guided by these principles.
Layered Security
Members' personal information is stored using SSL encryption and secure server infrastructure. Access to your data is strictly limited to authorised personnel only.
Information Confidentiality
kiss198 does not sell, rent or disclose members' personal information to third parties for marketing purposes without the explicit consent of the member concerned.
Minimal Collection
We only collect information necessary to provide our services, comply with international licensing requirements and carry out valid KYC checks.
Member Access Rights
Every member has the right to know, amend and, in certain circumstances, request the deletion of their personal information. Contact our support team for any data-related requests.
Regular Policy Updates
The kiss198 Privacy Policy is reviewed and updated in line with legal developments and industry best practices. Members will be notified via email or a notice on the website.
Incident Response
In the event of any data security incident, kiss198 has established response procedures to notify members and the relevant authorities within a reasonable timeframe.
Privacy Policy Contents
1. Introduction
This Privacy Policy is issued by kiss198, an online gambling platform operating under international licensing. This policy applies to all users, prospective members and registered members who use the kiss198 website at https://kiss198.one and any services related to it.
By registering as a kiss198 member or continuing to use our services, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use kiss198 services.
kiss198 is committed to complying with international data protection standards in every aspect of our operations. We recognise the importance of member trust, and the security of your personal information is our highest priority.
2. Information Collected
kiss198 collects personal information across several categories depending on your interaction with our platform:
A. Account Registration Information
- Full name as stated on your identity card (MyKad) or passport
- Date of birth for age verification (21+)
- Valid email address
- Mobile phone number
- Encrypted password
- Bank account number or e-wallet details (Touch 'n Go eWallet, DuitNow) for deposit and withdrawal transactions
B. Identity Verification Information (KYC)
- Copy of a valid identity card (MyKad) or passport
- Proof of current residential address
- Additional information that may be required by licensing or legal compliance requirements
C. Usage and Technical Data
- IP address and information about the device used
- Internet browser type and operating system version
- Activity logs for logins, deposits, withdrawals and gameplay
- Cookies and session data for better account management
D. Financial Transaction Information
- Deposit and withdrawal records (minimum deposit RM50, minimum withdrawal RM100)
- Payment methods used: Touch 'n Go eWallet, DuitNow, FPX Online Banking, and cryptocurrency (USDT, BTC, ETH)
- Transaction history for audit and compliance purposes
3. Purpose of Data Collection
Personal information collected by kiss198 is used for the following legitimate and clearly stated purposes:
- Member account management — registration, identity verification, profile updates and password management
- Financial transaction processing — deposits, withdrawals and payment verification within 5 to 30 minutes
- KYC and AML compliance — part of the international licensing obligations adhered to by kiss198
- Customer support — enabling our 24/7 support team to assist members more effectively
- Platform security — detecting suspicious activity, preventing fraud and protecting accounts
- Service communications — important account notices, policy updates and transaction information
- Service improvement — analysis of usage patterns without identifying individuals, to improve the platform experience
- Legal compliance — meeting the requirements of relevant authorities when required by law
4. Use of Cookies
The kiss198 website uses cookies to ensure a better browsing experience and smooth platform functionality. Cookies are small data files stored on your device when you visit our website.
Types of cookies we use:
- Essential Cookies — required for basic functions such as login, session management and account security. These cookies cannot be disabled.
- Preference Cookies — store settings such as language selection and display preferences for members' convenience.
- Analytics Cookies — used anonymously to understand how members interact with the platform for the purpose of service improvement.
- Security Cookies — help us detect unauthorised login attempts and suspicious activity.
You can change your cookie settings through your internet browser at any time. However, disabling essential cookies may affect the functionality of certain parts of the kiss198 platform.
5. Sharing Information with Third Parties
kiss198 does not sell or rent members' personal information to any third party. However, there are limited situations where sharing information is necessary and legally permissible:
- Payment providers — transaction information required to process deposits and withdrawals via Touch 'n Go eWallet, DuitNow, FPX and cryptocurrency is shared securely with the relevant payment processors.
- Licensing authorities — kiss198 operates under international licensing and is required to submit reports and information to licensing authorities when necessary.
- Legal compliance — we will disclose information to the relevant authorities if ordered to do so by a court order or applicable law.
- Technical service providers — companies that assist us in technical operations (such as server hosting and cybersecurity) may have limited access to data required for their tasks, subject to strict confidentiality agreements.
6. Data Storage and Security
kiss198 implements multiple layers of security measures to protect members' personal information from unauthorised access, disclosure, alteration or destruction:
- SSL/TLS encryption for all data transmission between members' browsers and our servers
- Encryption of sensitive data in the database using industry standards
- Role-based access controls for internal staff
- Continuous security monitoring and periodic system auditing
- Servers housed in data centres that comply with international security standards
- Two-factor authentication (2FA) for operations involving changes to sensitive information
Members' personal information is retained for as long as the account is active or as long as it is needed to provide services. Financial records and KYC information are retained for the period required by applicable licensing and legal requirements, even after account closure.
After the mandatory retention period ends, personal information will be securely deleted or anonymised so that it can no longer be linked to any individual.
7. Member Rights Regarding Personal Data
As a kiss198 member, you have certain rights regarding your personal information. We fully respect these rights:
Right of Access
You have the right to request a copy of the personal information we hold about you. This request will be processed within a reasonable timeframe.
Right of Rectification
If any of your personal information is inaccurate or outdated, you have the right to request a correction. Contact our customer support team for updates.
Right of Erasure
In certain circumstances, you may request the deletion of your personal information. This request is subject to applicable legal retention obligations.
Right to Restrict Processing
You may request that we limit the processing of your personal information in certain circumstances, for example while a dispute about data accuracy is ongoing.
Right to Object
You have the right to object to the processing of your personal information for direct marketing purposes. Such requests will be complied with promptly.
Right to Data Portability
In applicable situations, you may request that we provide your personal information in a structured, machine-readable format.
To exercise any of the rights above, please contact the kiss198 customer support team via 24/7 live chat or email at [email protected]. We will handle your request seriously and provide a response within a reasonable time.
8. Children's Privacy and Protection
kiss198 is an online gambling platform intended exclusively for users aged 21 and above. We do not knowingly collect or process any personal information from individuals below this age limit.
If we find that personal information of an underage individual has been collected unintentionally, we will take immediate action to delete that information and close the account in question. Parents or guardians who discover that their child has registered on our platform are advised to contact us immediately via the support email.
9. Links to Other Websites
The kiss198 website may contain links to third-party websites in certain contexts. Please note that kiss198's Privacy Policy does not apply to those third-party websites. We are not responsible for the privacy practices or content of external websites.
We encourage members to read the privacy policy of any other website you visit. kiss198 has no control over how third parties collect or use your personal information.
10. Changes to This Privacy Policy
kiss198 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. Any changes will take effect as soon as the updated version is published on our website.
For significant changes, we will provide members with reasonable notice through:
- A prominent notice on the kiss198 homepage
- Email to the member's registered email address
- An in-account notification upon login
Continued use of kiss198 services after a policy change takes effect will be considered acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account before the changes take effect.
We keep an archive of previous versions of this Privacy Policy for members' reference. Please contact us if you need access to an earlier version.
11. Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please do not hesitate to contact us:
- Email: [email protected]
- Live Chat: Available 24/7 via the chat icon on the kiss198 website
- Service language: Malay and English
Our support team is ready to assist you with any privacy and personal data enquiries. We aim to provide a complete and satisfactory response to every enquiry received.
Ready to Get Started?
With your privacy and security taken care of, enjoy an online gambling platform offering online slots, live casino, and sports betting. A 150% welcome bonus of up to RM888 awaits eligible new members.
For members aged 21 and above only. Gamble responsibly.